Killing Corporations' Customer Care Crock of Bullshit
("Gloria Trillo" and "Tony Soprano") (He treated her terribly).
As not-a-billionaire, I get angry when billionaires and their businesses steal from me.
They hide their theft behind "company policy" and telephone numbers they take forever to answer or emails they don't reply to or repeat the same thing they already said.
It's a web of garbage we have to wade through to get satisfaction. It takes forever. It makes me want to strangle the men who run these companies.
I say men because often a woman will get on the line and I do my very best, as I did earlier, to not get vengeful, or loud.
But when someone has stolen $1000 from you, you too might get mad.
You can read the backstory here: "You Have the Worst Check-in System in America"
*****
I am waiting until noon to attack. Non-violently and legally I am going to rip this company a new asshole. As soon as their lawyers show up for work.
If you ever wanted to get revenge against the system, threaten its lawyers. Like this: "Congressional Summons for Matt Kelley"
I ended a labor strike with my keyboard. I write dangerous sounding letters better than anyone in America. And lawyers are all about letters. Documents. Paperwork that says nothing and takes forever to read.
I say something in less time.
*****
I can intimidate with written words decently enough, but I can growl like a grizzly bear next to their ear, on the phone.
And you know how they always say "this conversation is being recorded for quality and training purposes"? Well I record them too. For prank purposes. Their humiliation purposes.
Damage.
Psychological damage. Not to "the system" but to each individual, independent person keeping it going. "I was only following orders" doesn't work well with me. Because when it comes to rules, the buck always gets passed. The blame. The responsibility.
No.
They who have the power to make the decision I want made is the one I will find and speak to. And growl in their ear.
*****
How much "spirit damage" can you do? How well can you metaphorically kick a man in the testicles?
Because that's all you've got, if you don't have $1000 an hour to pay your own lawyer, to do what I am better at anyway. "Making someone do something they aren't inclined to do" involves getting into their head with your promise of vengeance and making them believe it.
When a corporation takes your money they aren't inclined to refund you. And with their armies of attorneys they feel fairly invincible from immediate repercussions. Because a lawsuit, what most people imagine is their only recourse, takes forever, costs a fortune, and gives no satisfaction even if you win.
Well, I am not playing that game. I am going to the SOURCE OF THE PROBLEM. Their lawmakers. Their company "lawmakers" are their lawyers. And they are regular people. All you have to do is find them, and let them know that it's in their best interest, to do what you want.
The same way the mafia does things, I do things. It's easier.
Said in the right tone, is marvelously effective.
The only problem is all the lawyers for the hotel are women. So I can't really get mean. I can only be "adjacently upset" - "this isn't your fault (even if it is) but I am in a rage nonetheless, and your JOB, may, be threatened eventually, by my actions, if you take none yourself".
*****
"You sound sexy but I am going to ruin your company and it may be better if you just help me" is the attitude I will have.
Specifically I will threaten to picket the actual physical location of the hotel. Which I don't want to do, but will do, if they make me. Because "it is not the violence, that sets a [rebel] apart. It is the distance [you] are prepared to go."
I will post updates to this story below as they come in off the wire.
UPDATE 12:05
I called both attorneys. Neither one of them answered and only one still works there from the document that I have.
I left two voicemails and a message the switchboard operator took for me.
Nothing dramatic I have to soft to sell myself. So they actually call me. So I can get them on the phone. Trapped, like in Ghostbusters.
I have their email addresses and could take care of this over the computer, but I would rather do a phone a resuscitation of my money as something different!
This is going to be probably a multi-day effort. So come back for more!
UPDATE: 1:37
(the email I just sent)
Dear Angela, Ms. [REDACTED],
I had a nice conversation with your assistant whose name I feel badly I've forgotten.
This newspaper story contains all the relevant information beyond what she took down:
https://thespitfirehunter.blogspot.com/2025/07/killing-corporations-customer-care-crock.html
The name on my credit card/account is Alexander REDACTED.
Cheers! I know you are as far from this issue as possible.
--Wolf Alexander
-Alex
(end of email)
So I'll wait until Monday to see if I hear from them in some mannah.
